1. Refund Eligibility

Refunds are only applicable to unopened coffee packages. To be eligible for a refund, you must contact us within 5 days of receiving your order and follow the return process outlined in our Return Policy.

2. Refund Amount

The refund amount will be the original purchase price of the returned items, minus any applicable shipping costs. Shipping costs are non-refundable.

3. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please check your bank account and contact your payment provider. If the issue persists, please reach out to our customer support team for assistance.

Monsoon Brew Coffee Company is dedicated to ensuring that our customers enjoy the finest coffee products and excellent service. If you have any questions or concerns regarding our policies, please do not hesitate to contact our customer support team at monsoonbrew@gmail.com